Cloud Telephony – Universe
Hello and welcome to Universe, the worlds simplest business communications solution.
Universe and Microsoft Teams
Microsoft Teams is a shared workspace for conversations, files and meetings—so everyone can be more engaged and effective every day. Microsoft Teams usage has exploded over the last 18 months with the pandemic forcing the increase in remote working.
Universe is a premier cloud telephony service that gives everyone calling capabilities directly from their Microsoft Teams clients. In other words; Universe makes Teams talk.
The combination of the two brings all your users under one collaboration platform with a seamless experience when collaborating and calling. Click here for more in Teams with Universe
We think it is obvious to make the complicated simple.
That’s why we created a phone system that’s so straightforward you don’t need to be an expert to use and manage it.
Universe is cloud based and is designed to talk in any language you choose, but Industry jargon is not an option.
Why use Universe?
As well as being simple, Universe is a great all round solution for your business. Here are some reasons why:
Universe works wherever there’s an Internet connection: you and your team can work remotely and communicate with ease.
You have your own online log-in so you can control your communications; no need to call out an IT specialist for minor changes.
We look after the system remotely for you. Upgrades and maintenance all happens in the cloud so you don’t have worry.
With no expensive equipment to install and run, your staﬀ are freed up to focus on tasks that are key to your business goals.
Working with Comtec
We work with our dedicated IT partner to make sure that everything is perfect for your organisation.
We are conﬁdent that you can manage the system yourself. If you need extra help our in house team are here.
Our customers love the fact that so much is included within our subscriptions, take a look for yourself:
|The Basics||Universe makes and receives calls, obvious but for some of you that is all that matters|
|Call Transfer||We all need it, so its there. Transfer calls to colleagues, even to mobiles|
|Short Dials||Company wide short dials that work independent of location|
|Call Forwarding||Out of the office today? Forward all of your calls to your mobile via a simple interface|
|Ring Groups||Create and add yourself to queues any time anywhere, all with the click of a mouse|
|Presence||See if your colleagues, are available, on your handset or mobile|
|Voicemail||Let your callers leave a message, and then retrieve it via your inbox|
|Call Recording||Press a button and record your important telephone calls. Easy|
|IVR||Drag and Drop system that enables you to set up your calls how you want them. Ask us for a demo!|
How much does it cost?
There are three simple steps to buying Universe. Step 1: Select a subscription. Step 2: Select a handset. Step 3: Select add ons.
What you can add.
Some businesses need a little extra for their communications system. Luckily we have the additions for all businesses.
Wall Board – £20pm
View your teams peformance at a glance. Proactively set targets and browse statistics. A true mini contact centre solution
Softphone – £3pm
Need to be professional on the go? Make and recieve calls on your mobile with the Universe softphone. It even displays your office number when calling from the app.
Encryption – £5pm
Need that extra layer of security? Encrypt your conversations without installing any bulky and expensive hardware. It’s secure.
Full Service Consultancy
We design, build, maintain, and support across a vast range of technologies.
Top Value & Quality
We provide all-star solutions at very favourable prices.
Established For Over 26 Years
We’ve built an amazing reputation and experience in our field.
Phone: 0800 008 7599
Registered in England 3772881
VAT Reg No. 257 9810 63
Datacentre & Infrastructure Enquiries
Phone: 0800 008 7599 E-mail: email@example.com
Basingstoke Office, Belvedere House, Basing View, Basingstoke RG21 4HG
London Office, Gunnery House, 9-11 Gunnery Terrace, London, SE18 6SW
Comtec Enterprises LLC
The Pinnacle Building, 3455 Peachtree Road North East, 5th Floor, Atlanta, Georgia, 30326
Delaware File Number: 3163798 HBS: 3163708 IRS EIN: 36-4967992