Managed

We will remotely monitor all of your devices and network.

We will perform background maintenance as needed.

We will have comprehensive oversight of endpoints, networks, and cloud services.

We will provide swift solutions to issues before they escalate.

We will minimise downtime whilst maintaining peak performance.

Rest assured, your IT is in capable hands. We ensure smooth day-to-day operations and peace and mind.

Secure

Patch Management Keep software secure and up-to-date effortlessly with third-party patching.

Endpoint Detection & Response Enhance security with endpoint detection and response for real-time threat monitoring.

Anti-Virus Protect systems with cutting-edge antivirus and defence against malware threats.

Ransomware Detection Safeguard against ransomware attacks with proactive detection and response.

Managed Detection & Response PRO Gain visibility into Endpoint, Network and Cloud attack pillars via Advanced Threat Protection.

Endpoint Backup

Ensure data integrity with reliable endpoint backup solutions. Automated backup processes, coupled with incremental backups, safeguard against data loss while optimising system performance. Encryption and compliance features maintain data security and regulatory alignment.

Automate

CleanCloud 365 aims to boosts productivity and ensures robust security and data protection.

Support

Comtec offers comprehensive storage maintenance services for all major manufacturers, including Dell, HP, Cisco, EMC, and more. With over 30 years of industry experience, our expert team ensures fast and reliable issue resolution, giving you the confidence that your storage systems are in capable hands.

We cover most rack-mounted devices, which most clients centre on server and storage hardware, with a full suite of services to support and maintain the equipment in your server room and data centre. We can hardware break/fix the servers and storage in your IT rack. With experts in both x86 and UNIX operating system environments, you will receive the attention you need to keep your server equipment up and running.

Key Benefits

• Short-Term Flexible Contracts
• Cost Savings
• Extended Hardware Lifespan
• Improved Remote Access to Data Centres and Server Rooms
• Multi-Vendor Support
• Managing Network Performance
• Centralised, Remote Support
• Global Reach and Capabilities

Information we require from you

• Make/Model (e.g., Dell, HPE, Cisco)
• Configuration Output (depending on equipment type)
• Serial Number
• End User Name and Head Office Address
• Location of Equipment
• SLA Requirements (e.g., 24x7x4, 9x5x4-NBD)
• Preferred Start Date
• Contract Term

Management

Our service equips you with the tools and expertise needed to achieve exceptional performance visibility and management of your rack-mounted hardware, including servers and storage, in today’s dynamic IT environment.

We offer 24/7, year-round monitoring for Windows, Linux, and UNIX operating systems and Hyper-V and VMware hypervisors, ensuring your infrastructure remains optimally managed and maintained.