In healthcare settings, even a brief power loss or an overheated comms room can have far-reaching consequences. From disrupted patient records to downtime in critical services, the stakes are high. Since 2020 we have been helping several NHS trusts and private healthcare organisations to assess the state of their communications rooms and address the often-overlooked area of UPS support. Our assessments uncovered a significant gap in knowledge and management practices, driven mainly by frequent staff turnover and inadequate record-keeping.

The UPS Support Knowledge Gap

UPS systems are vital for safeguarding IT infrastructure against power disruptions, yet many IT managers and facilities teams are either unaware of their UPS protection levels or uncertain about the condition of the equipment in their comms rooms. This knowledge gap is not a reflection of negligence but rather the challenges inherent in dynamic healthcare environments where staff roles and responsibilities change frequently.

 Without proper understanding or documentation, these vital systems risk being neglected, potentially leading to service interruptions that could impact patient care.

Our Solution: Comprehensive Audit Services

To address these challenges, we provide detailed audit services tailored to small and medium equipment rooms. These audits serve as a foundation for better understanding and managing IT environments.

What Our Audit Covers:

  1. Current Infrastructure Assessment: We identify all existing equipment, including UPS systems, their capacities, and operational statuses.
  2. Recommendations for Upgrades or Replacements: Based on our findings, we outline any necessary improvements to ensure systems are fit for purpose and future-ready.
  3. Environmental Monitoring Advice: Proper monitoring of comms room environments (e.g., temperature, humidity, and air quality) is crucial for preventing equipment failure. Our team provides guidance on setting up effective monitoring solutions.

Supporting NHS and Private Healthcare Estates

Our expertise has already made a real impact. We’ve successfully partnered with West Suffolk Hospital to audit and enhance their comms room environments, and we’re now collaborating with the wider Suffolk NHS network to extend these services.

These partnerships underline the growing awareness of the need for reliable UPS protection and well-maintained IT infrastructure across healthcare estates.

If you’re part of an NHS estate or private healthcare organisation and want to ensure your comms rooms are up to standard, contact us to learn more about our audit services. Together, we can help you build a resilient and future-proof IT environment.